// legal

Privacy Policy

Last updated: 24 June 2026

List Canopy is a listing and inventory tool for sellers who run one or more Etsy shops. This policy explains what information we collect when you use List Canopy, how we use and protect it, who we share it with, and the control you keep over it.

The short version: we only access the Etsy shop data you authorise through Etsy's official OAuth, we never see or store your Etsy password, we do not sell your data, and you can disconnect List Canopy from your Etsy account at any time.

1. Who we are

List Canopy is a product of FIREHOSE.AI LTD ("List Canopy", "we", "us"), a company registered in England and Wales, which is the data controller for the personal information described in this policy. List Canopy provides software that helps Etsy sellers create draft listings, keep pricing and inventory in sync, and manage several shops from one place. You can reach us at hello@listcanopy.com.

2. Information we collect

Information you give us

  • Contact details. If you join our early-access waitlist, we collect the email address you submit.
  • Support messages. Anything you send us by email.

Etsy shop data you authorise

When you connect a shop, Etsy's OAuth flow asks you to grant specific permissions. With the scopes you approve, List Canopy may access:

  • Basic shop and account information (shop name, shop ID, the email tied to your Etsy account).
  • Listing and inventory data (titles, descriptions, tags, prices, quantities, photos, variations).
  • Order and transaction data, only where you grant it and only to support the features you use.

We request the minimum scopes a feature needs. We never receive your Etsy password. Authorisation happens entirely on Etsy through OAuth.

Information collected automatically

  • Basic technical and usage data (such as log data and device or browser type) needed to operate, secure and improve the service.

We do not scrape Etsy. All Etsy data is obtained through Etsy's official API with your authorisation.

3. How we use information

  • To provide the service: build draft listings, sync prices and stock, and show your shops in one panel.
  • To contact you about early access, account matters, and important service notices.
  • To secure, maintain, debug and improve List Canopy.
  • To comply with the Etsy API Terms of Use and applicable law.

We do not use your data to make automated decisions that have legal effects on you, and we do not sell your personal information.

4. How we store and protect it

  • Data is transmitted over encrypted connections (HTTPS / TLS).
  • Etsy access tokens are stored securely and used only to perform the actions you request. They can be revoked by you at any time.
  • Access to data is limited to what is needed to run the service.
  • We follow Etsy's API caching policy and retain authorised data only as long as needed to provide the service.

5. Who we share it with

We do not sell your data and we do not share it for advertising. We share information only in these limited cases:

  • Etsy. Requests you trigger are sent to Etsy's API to create or update your listings.
  • Service providers. Vetted infrastructure providers (for example hosting) that process data on our behalf under confidentiality obligations.
  • Legal. Where required by law or to protect rights, safety and security.

6. Your choices and controls

  • Disconnect any time. You can revoke List Canopy's access from your Etsy account settings, which immediately stops our access to that shop.
  • Access, correct or delete. Email hello@listcanopy.com to request a copy of your data, a correction, or deletion.
  • Leave the waitlist. Ask us to remove your email and we will delete it from the list.

7. Data retention

We keep authorised shop data only while you use the service. If you disconnect a shop or ask us to delete your data, we remove it from active systems within a reasonable period, except where we must retain limited records to meet legal obligations.

8. Cookies

Our website uses only the cookies and similar technologies needed to load the page and run the early-access form. We do not use advertising or cross-site tracking cookies.

9. International users

We handle personal data in line with applicable data-protection laws, including the UK GDPR and EU GDPR where they apply. You have the rights those laws grant, including access, correction, deletion and objection. Contact us to exercise them.

10. Children

List Canopy is a business tool for Etsy sellers and is not directed to anyone under 18. We do not knowingly collect data from children.

11. Changes to this policy

We may update this policy as the service evolves. We will change the "Last updated" date above and, for material changes, give notice through the service or by email.

12. Contact

Questions about privacy or your data: hello@listcanopy.com.